Refund policy

🔁 RETURN & REFUND POLICY

Return Eligibility
We offer a 7-day return and exchange policy under the following conditions:

  • Product must be unused and unopened
  • Must be in original packaging
  • Must not be damaged by the customer

 

Damaged Items
If your product arrives damaged:

  • Contact us within 48 hours of delivery
  • Provide clear pictures/videos
  • We will arrange replacement or refund

 

Non-Returnable Items

  • Used products
  • Customized/personalized items
  • Items damaged after delivery

Refund Process
Approved refunds will be processed within 5–7 working days via:

  • Bank transfer
  • Easypaisa / JazzCash (if applicable)