Refund policy
🔁 RETURN & REFUND POLICY
Return Eligibility
We offer a 7-day return and exchange policy under the following conditions:
- Product must be unused and unopened
- Must be in original packaging
- Must not be damaged by the customer
Damaged Items
If your product arrives damaged:
- Contact us within 48 hours of delivery
- Provide clear pictures/videos
- We will arrange replacement or refund
Non-Returnable Items
- Used products
- Customized/personalized items
- Items damaged after delivery
Refund Process
Approved refunds will be processed within 5–7 working days via:
- Bank transfer
- Easypaisa / JazzCash (if applicable)
